Drive For Excellence

Radio Clatterbridge listeners heard first hand how Wirral Hospital NHS Trust is promoting excellence in healthcare standards for patients.

Nursing Director Tina Long visited the station to talk about a range of health initiatives.

Tina Long

When it came to interviewing the nurse, no-one was better qualified than Coffee Club presenter Phil Rostance, who worked for the NHS for more than a decade.

Phil asked Tina about everything from handwashing, meals, dementia and staff training in infection control to re-admissions, patient experience and even safer child birth.

Each month more than one thousand patients complete a "Survey on Discharge" at the kiosk. The information and intelligence gathered helps to further improve health services and the patient experience of hospital.

"I'd like to thank all the staff across Clatterbridge and Arrowe Park Hospitals for all their hard work, dedication and commitment. They are really helping to make a difference to further improve the high healthcare standards we provide for our patients." - Tina Long, Director of Nursing and Midwifery, at Wirral University Teaching Hospital NHS Foundation Trust

The Trust employs 5,500 people and provides health services to approximately 400,000 patients.