The UK-wide study involved more than 250 people including patients, staff and the volunteers who put the programmes together.
Radio Clatterbridge chairman Steve Lord gave evidence in an interview with the authors of the report.
The report found that hospital radio helps orientate people within the hospital and makes them feel less disconnected from the rest of their lives in a number of ways.
It also revealed that ward staff frequently use programmes to create a positive, inclusive atmosphere on the wards to make patients and colleagues feel a sense of belonging to that place at that moment.
“We have launched Team of the Week for hospital staff. They get requests and dedications played on air. It makes staff feel valued and appreciated. The award also engages patients from that ward and it helps increase awareness generally of hospital radio.” – Steve Lord
The paper found that hospital radio is an additional and alternative means of communication for health charities, Public Health and the hospital themselves.
In Clatterbridge, we have good relationships with all of the local health organisations.
“A large number of charities are keen to be involved with our station as we are well-known locally. We promote the work of a number of charities on the Wirral whose work is associated with the health park where we broadcast and invite them in to speak on air.” – Steve Lord
The impact study said there is clear evidence of a link between a postive patient experience and clinical effectiveness, meaning there is a financial impact too.
“If hospital radio contributes to an improved patient experience, which reduces the length of stay by one day, the activity of the station is contributing to a £400 per patient saving which is the average cost of an NHS hospital bed per night.” – Hospital Broadcasting: An Impact Study